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Graham McLauchlin

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Activity overview

Latest activity by Graham McLauchlin
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    Graham McLauchlin created an article,

    Finance Manager v8.1.80425.0 published on 25/04/2018

    The latest version of Tradebox Finance Manager is v8.1.80425.0 published on 25/04/2018. You can select Support in the software to check which version of the program you currently have installed. Th...

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    Graham McLauchlin created an article,

    Troubleshooting Stock Uploads

    Uploading stock levels back to the online marketplace is one of the features Tradebox One offers, allowing you to keep levels synchronised and avoid overselling. However stock upload doesn't happen...

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    Graham McLauchlin commented,

    Official comment

    StoreName is exposed by the Magento order API response, but sign on adminname is not.

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    Graham McLauchlin commented,

    Official comment

    The Bigcommerce API exposes the gift certificate as a discount, there's nothing that would let us differentiate it from a standard discounted order.

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    Graham McLauchlin created an article,

    System Requirements for Tradebox One

    Recommended OS: Windows 7, 8 or 10 Processor: 2 Ghz or higher RAM: 4GB or higher HDD: 20GB free hard disk space Display: 1600x900 - 1920x1080   Our Support Tradebox support is free for all users ...

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    Graham McLauchlin created an article,

    Amazon MWS Credentials for Tradebox One

    Setting Up the Amazon Credentials To integrate Tradebox with Amazon users need to provide the following Amazon Marketplace Web Services (MWS) credentials: Seller ID Marketplace ID MWS Authorisatio...

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    Graham McLauchlin created an article,

    Explanation of Product Mapping Types with Tradebox Stock Control

    The simplest form of product mapping is where there's an exact match between the online SKU and the Tradebox SKU as above. Tradebox will automatically look for and detect exact matches without nee...

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    Graham McLauchlin created an article,

    Product Mapping for Tradebox Stock Control

    Contents Overview Adding Mappings Importing mappings from a spreadsheet Using the mapping screen and adding mappings Using Assign SKU in a Query order   Overview Product Mapping holds the rela...

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    Graham McLauchlin commented,

    Official comment

    At this point the overwhelming majority of our users run Tradebox with a Sage integration using Sage stock control. Sage 50 doesn't offer per-location stock control so this would never be possible ...

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    Graham McLauchlin commented,

    Official comment

    Customised masks are only used at all by a small handful of our userbase. I'll leave the request open for future comments but we have no plans to change the mask at present.