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eBay duplicates issue

On 4th July Tradebox received reports of duplicate invoices appearing in Sage from downloaded eBay orders. Upon investigation, it was discovered that unexpected changes to the eBay Transaction ID were causing Tradebox Finance Manager to create duplicate invoices/orders in Sage. This only occurred where the eBay Listing had a quantity of 1, which generally was only affecting auctions.

A new build of Tradebox Finance Manager (Version 8.0.70705.0) was released on 5th July that addresses this issue and prevents duplicates being created. This latest build can be installed by following the instructions in the Tradebox Upgrade article.

We have created a "Checking for Duplicates in Sage" article that will assist users to determine whether they have any duplicates invoices/orders in Sage. 

 

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