This article covers Paypal fees, which can only be downloaded through an eBay sales channel. For a guide to eBay marketplace fees, click here.
Fees download automatically, but will not post to your accounts package until you approve them. Click here for a general overview of fees and related FAQ's.
Downloading PayPal Fees
The option to download fees is found in the Details page of the eBay sales channel.
When this option is selected, Paypal fees will be downloaded at the same time as their linked sale. If a sale is downloaded but Paypal fees are not currently set to download, the Paypal fee will not download retroactively, though you can force this by deleting and re-downloading the order if it's within the 30-day limit.
If you're posting your fees into your accounts package, the settings for how they are posted are held in the Accounts > Nominals screen within the channel.
To set up fee posting to accounts, you'll need to choose which nominal code, bank account and department you want them to be posted into, along with the tax code that should be used.
Note - Tradebox will default to a non-vatable tax code (T9 in Sage by default). This may not apply to all businesses, and the appropriate tax code for Paypal fees may change over time in line with legislation. If you're in any doubt over the tax treatment of your fees, check with your accountant or with HMRC.
We receive fees at the detailed level for every order through the eBay channel that is paid by Paypal. You can choose to post these individually to your accounts package or as a summary; with the latter option you'll choose which fees to roll up into a single transaction for accounts posting.
Posting PayPal Fees
Once Paypal fees have been downloaded, the Paypal Fees option becomes available in the Reporting screen.
The Paypal fees report will display a monthly summary of all your Paypal fees.
Double-click on any monthly fee to drill down and display all the individual fees for that month. You can use the To Excel button in either the summary view or the detailed view to send the fee information to a spreadsheet for further manipulation.
This gives the individual fee information, and it's at this level that you can post through to your accounts package. The grid displays the date of each fee, the Paypal transaction ID, the buyer's name and the amount. At any point you can use the Back button to return to the previous page, or the Refresh button to return to the top level summary with updated information.
To be valid for accounts posting, the sales channel needs to have an accounts link with the marketplace fees section populated, as it is in the earlier example. If this is in place, the To Accounts button will become active when you highlight a fee line. At the top of the screen you can use the filter to only show unposted fees. If in the accounts link you've chosen to post as a summary transaction, you can also select the Fee Date to be used on that summary transaction.
To post fees, use the tickboxes on the left of the screen to choose the desired fee(s), or use the select all box at the bottom of the screen, then click To Accounts. You'll then be dropped back at the summary level; if you drill back in to the detailed view you'll notice that the Posted to Accounts column updates to True and the Accounts Ref column populates with the transaction number from your accounts package.
Each fee is only valid for accounts posting once. Even if you mistakenly select an already-posted fee in with a group of unposted fees, the posting will take place but will only include fees that were previously unposted. If you need to reset a fee or group of fees to send through to your accounts package again (e.g. if incorrect details were used, or if you've restored a backup in your accounts package and need to re-process), select the desired fee(s) and use the Reset button to set the posted flag back to False.
Sometimes you may wish to delete fees. This can only be done if the fee has not already been posted to the accounts, in order to maintain traceability. To delete, use the select boxes and click the Delete button. Bear in mind if the related order is also deleted and re-downloaded to Tradebox, the fee will be re-downloaded as well.